Reports to: Head of Customer Service
Location: Charlotte, NC - USA (only local candidates will be considered for this role)
A key point of contact with customers. Responsible for customer order management with a focus on maximizing customer satisfaction while maintaining cost control. Collaborates with sales, planning, logistics, and the businesses to ensure timely delivery of Archroma products. This position requires routine decision-making, cost management, and data management.
Customer order management
Master data management
Critical Success Factors:
Desired Skills and Experience:
Our people have a rich tradition of working side by side with our customers as long-term partners and trusted advisors, developing tailored applications and solutions that help customers deliver business success.
This is how we help people fulfill their desire for products that appeal to their emotions and senses for a greater life experience, by developing beauty- and performance-improving technologies applied to everyday products.
We do that along the principles of "The Archroma to a Sustainable World: Safe, Efficient, Enhanced. It's our nature!"
Archroma are proud members and/or partners with the following organizations