Sales Representative Textile

Reports to: Sales Manager

Location: Northeast US/Canada

Position Summary:

The Sales representative position will be responsible for generating and maintaining sales of Archroma’s Textile chemicals and dyes product portfolio.

Key Responsibilities:

• Maintain and service existing business within territory with special emphasis on identifying new business opportunities at existing accounts.
• Develop and maintain strong customer relations through personal visits and other means.
• Timely response to questions and concerns from customers and colleagues.
• Development and grow new business within the territory, with a dedicated focus on key projects of strategic importance.
• Support key pricing initiatives, inventory optimization, and account receivables management.
• Ensure forecasts for account base is reviewed and communicated frequently to maximize forecast accuracy.
• Keeps management informed by entering visit reports and active project updates into the CRM system. Submits monthly reports on sales territory analyses.
• Resolves customer complaints by utilizing the QNS process and coordinating closely with customer service, developing solutions; preparing reports; making recommendations to management.
• Contributes to team goals by meeting local KPI’s defined by BU Head.
• Keep abreast of competitive products, applications, market conditions, and competitive activities.
• Interface with support groups (customer service, credit, etc) to ensure a solid face to the customer.
• Occasional participation in trade shows and industry events.

Critical Success Factors:

• Alignment with Archroma’s ACTS pillars
• Ability to grow business and substantially improve revenue
• Self-Directed work ethic
• Strong communication skills internally as well as externally
• Strong entrepreneurial thinking
• A creative, yet pragmatic problem solver; Methodical and hands-on as well as detail-oriented.

Desired Skills and Experience:

• Bachelor's Degree in Chemistry, Chemical Engineering, or Textile Chemistry is preferred.
• A minimum of five (5) years of professional experience in sales and account management, with exposure to marketing and planning; chemical industry required.
• Experience in the area of textile chemical applications and customer base is preferred.
• Creativity for customer and internal solutions, followed by prompt action to execute.
• Strong analytical and interpersonal skills and the ability to work in a matrix organization.
• Strong sense of technical application and understanding of chemistry.
• Strong skills in the management of action plans.
• A pragmatic entrepreneur, able to build and maintain relationships on different levels, both internally and externally.
• Decisive and logical at thoroughly evaluating issues; Excellent planning, execution and project-management skills.
• Computer literate, including Excel, PowerPoint and Word
• Travel up to 75%+ domestic.